Deploy ITSM-NG on your own server.

iTop is a self-hosted, open-source IT service management (ITSM) solution designed for businesses and organizations to manage their IT assets, incidents, and workflows efficiently. It provides a modern web interface for tracking and organizing IT infrastructure, support tickets, change requests, and service catalogs. iTop includes role-based user management, real-time notifications, and detailed reporting tools to help IT teams maintain operational efficiency. It supports multiple authentication methods, including LDAP and SAML, making it suitable for enterprise environments. Additionally, iTop offers API access for integration with third-party tools and automation of IT processes. Its containerized deployment ensures scalability and easy management.

Frappe Helpdesk is a comprehensive customer support and ticketing system built on the Frappe framework. It provides a complete solution for managing customer inquiries, support tickets, and service requests. The platform offers multi-channel support, automated workflows, knowledge base integration, and detailed analytics to help teams deliver exceptional customer service. Frappe Helpdesk features a modern, responsive interface that works seamlessly across desktop and mobile devices, making it easy for support agents to manage tickets and for customers to submit and track their requests. The system supports team collaboration, SLA management, and integration with various communication channels including email, chat, and social media platforms.

Snipe-IT is a powerful, open-source IT asset management system designed to help organizations efficiently manage and track their IT assets. From laptops to licenses, Snipe-IT provides a centralized platform to store, monitor, and manage asset information securely. Unlike traditional asset management systems, Snipe-IT is modern, intuitive, and built for ease of use. It features detailed reporting, asset auditing, and check-in/check-out functionality, ensuring accountability and accuracy for IT teams. Snipe-IT also supports role-based user management and integrates seamlessly with LDAP and SMTP for user authentication and notifications. Whether you're managing 10 or 10,000 assets, Snipe-IT offers the tools you need to stay organized and improve IT workflow. With robust API support, it can integrate with third-party systems for automation and enhanced reporting. Ideal for businesses of all sizes, Snipe-IT makes IT asset management easy and effective.