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Deploy OSTicket on your own server.

OSTicket logo

OSTicket is a widely-used, open-source ticketing system designed to streamline customer support management. It provides a user-friendly interface for handling, tracking, and organizing support tickets across multiple channels, including email, web forms, and API integrations. With OSTicket, you can efficiently manage inquiries, automate…

Your infrastructureAutomatic HTTPSNo lock-in

Screenshots

A closer look at OSTicket.

OSTicket screenshot 1

Setup time

A few minutes

Deployment

Your own server

Services

2 connected services

Why OSTicket

Everything you need, running where you choose.

Get the full OSTicket experience with Easypanel handling the repetitive infrastructure work around it.

Multi-Channel Ticket Support
Receive and manage tickets through email, web forms, and API integrations to centralize customer inquiries in one platform.
Customizable Ticket Workflows
Define custom workflows, forms, and fields to meet your specific support needs.
Reporting and Analytics
Gain valuable insights into your support team's performance with built-in reporting and analytics tools.
SLA Management
Track and enforce Service Level Agreements (SLAs) to ensure tickets are resolved within committed timelines.
Knowledge Base
Provide self-service options to customers by creating and managing a searchable knowledge base with FAQs and guides.
Streamlined Ticket Management
OSTicket simplifies the process of handling, organizing, and managing customer support tickets across multiple channels, improving response times and customer satisfaction.
How it works

From template to live app in three steps.

Easypanel turns the template into real services, storage, and domains on the server you already control.

Already have Easypanel? Open your dashboard at the URL or IP of your own installation.

Installation guide
1
Open your dashboard
Visit the URL or IP of your Easypanel installation and choose the target project.
2
Choose OSTicket
Open Templates, select OSTicket, then review its service names and configuration.
3
Deploy and open your app
Easypanel starts every service and provisions an HTTPS domain for you.
Installation options
The template asks for these values before creating your services.
OptionDefaultRequired

App Service Name

osticketRequired

App Service Image

tiredofit/osticket:3.6.2Required

SMTP Server Host

smtp.example.comRequired

SMTP Server Port

25Required

SMTP Server Username

Optional

SMTP Server Password

Set during installOptional

SMTP From Email

[email protected]Required

SMTP From Name

exampleRequired

SMTP From Name

Name for your company's desk.

my-company-deskRequired

Install Email

[email protected]Required

Admin First Name

JohnRequired

Admin Last Name

DoeRequired

Admin Email

[email protected]Required

Admin Username

Username must be at least 6 characters

ostadminRequired

Admin Password

Password must be at least 6 characters

Set during installRequired
Resources
Project documentation and source code.
Latest template update
Dec 16, 2024

Template Release

Questions

Deploy with confidence.

The template handles the application setup while Easypanel keeps the infrastructure understandable and under your control.

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Ready to deploy OSTicket?
Open your own Easypanel dashboard, choose OSTicket from Templates, and review the deployment options.