All templates

Deploy Freescout on your own server.

Freescout logo

FreeScout is a powerful, open-source help desk and shared inbox application. It's a self-hosted alternative to Zendesk & Help Scout, offering you complete control over your customer support without compromising on privacy. FreeScout is designed to be lightweight yet robust, capable of handling unlimited support agents, tickets, and…

Your infrastructureAutomatic HTTPSNo lock-in

Screenshots

A closer look at Freescout.

3 images
Freescout screenshot 1Freescout screenshot 2Freescout screenshot 3

Setup time

A few minutes

Deployment

Your own server

Services

2 connected services

Why Freescout

Everything you need, running where you choose.

Get the full Freescout experience with Easypanel handling the repetitive infrastructure work around it.

Multilingual Support
FreeScout supports multiple languages, making it a versatile tool for businesses with a global customer base.
Seamless Email Integration
FreeScout integrates seamlessly with your email, ensuring smooth communication with customers.
Advanced Conversation Management
FreeScout allows for advanced conversation management, including starred conversations, auto replies, internal notes, forwarding and merging conversations, and more.
Real-Time Reports
FreeScout provides real-time reports, helping you monitor and improve your customer support performance.
Integration with Various Platforms
FreeScout can be integrated with various platforms, including Slack, WhatsApp, Facebook, and Telegram, for efficient communication and support.
Knowledge Base and Live Chat
FreeScout includes a knowledge base for self-service support and a live chat feature for real-time assistance.
How it works

From template to live app in three steps.

Easypanel turns the template into real services, storage, and domains on the server you already control.

Already have Easypanel? Open your dashboard at the URL or IP of your own installation.

Installation guide
1
Open your dashboard
Visit the URL or IP of your Easypanel installation and choose the target project.
2
Choose Freescout
Open Templates, select Freescout, then review its service names and configuration.
3
Deploy and open your app
Easypanel starts every service and provisions an HTTPS domain for you.
Installation options
The template asks for these values before creating your services.
OptionDefaultRequired

App Service Name

freescoutRequired

App Service Image

tiredofit/freescout:php8.1-1.17.158Required

Database Service Name

freescout-dbRequired

Email

[email protected]Required

Password

Set during installRequired
Resources
Project documentation and source code.
Latest template update
Apr 29, 2026

Version bumped to php8.1-1.17.158

Questions

Deploy with confidence.

The template handles the application setup while Easypanel keeps the infrastructure understandable and under your control.

Keep exploring

Related templates

Browse all
Trudesk logo
Trudesk
Trudesk is a self-hosted, open-source help desk and ticketing system designed for businesses and teams to efficiently manage customer support inquiries. It provides a modern and user-friendly web interface for tracking, organizing, and resolving support tickets. Trudesk includes role-based user management, real-time notifications, reporting tools, and an API for integration with other services. It supports multiple authentication methods, including OAuth and LDAP, making it suitable for enterprise environments. Additionally, Trudesk offers email integration, enabling automatic ticket creation from emails. With its containerized deployment, it ensures scalability and ease of management.
View template
Frappe Helpdesk logo
Frappe Helpdesk
Frappe Helpdesk is a comprehensive customer support and ticketing system built on the Frappe framework. It provides a complete solution for managing customer inquiries, support tickets, and service requests. The platform offers multi-channel support, automated workflows, knowledge base integration, and detailed analytics to help teams deliver exceptional customer service. Frappe Helpdesk features a modern, responsive interface that works seamlessly across desktop and mobile devices, making it easy for support agents to manage tickets and for customers to submit and track their requests. The system supports team collaboration, SLA management, and integration with various communication channels including email, chat, and social media platforms.
View template
OSTicket logo
OSTicket
OSTicket is a widely-used, open-source ticketing system designed to streamline customer support management. It provides a user-friendly interface for handling, tracking, and organizing support tickets across multiple channels, including email, web forms, and API integrations. With OSTicket, you can efficiently manage inquiries, automate workflows, and improve customer satisfaction.
View template
Freescout logo
Ready to deploy Freescout?
Open your own Easypanel dashboard, choose Freescout from Templates, and review the deployment options.